We respond to remote support requests within an average of 1 hour. On-site intervention, depending on the maintenance contract scope and location, takes place within 24 hours in Istanbul and surrounding provinces and within 48 hours in other regions.
Institutions with an SLA contract receive priority intervention and critical part stock guarantee.
Couldn't find the answer to your question?
Send us your maintenance, repair or installation request; our technical team will get back to you the same day.
