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MRI • CT • X-Ray Technical Service

Minimize Your Service Downtime

Preventive maintenance, calibration and rapid fault response for your MRI, CT and X-Ray systems by our expert engineering team. Keep your device running, stay focused on your patients.

  • OEM-trained field engineers
  • On-site response within 24 hours on average
  • Original and compatible spare part supply
20+ Years of Experience
450+ Devices Serviced
120+ Corporate Clients
24 Hours Average Response
Tecnica Medical Systems
20+Years of Experience
About Us

Your Technical Partner in Medical Imaging

At TecnicaMed, with over 20 years of field experience in medical imaging systems, we provide end-to-end technical service solutions for hospitals, imaging centers and clinics.

  • Measurable Service Quality
  • Fast Spare Part Supply
  • Expert Engineering Team
  • 24/7 Emergency Support
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Our Services

End-to-End Technical Service Solutions

From preventive maintenance to advanced repair, from installation to consultancy, we are by your side in every process.

Calibration

Calibration within manufacturer tolerances for image quality and dosimetric accuracy.

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Fault Repair

Get your device back in production quickly with fast diagnosis, spare part supply and on-site intervention.

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Why TecnicaMed?

Why TecnicaMed?

Measurable Service Quality

A detailed report with measurement values and recommendations is shared after every intervention.

Fast Spare Part Supply

We shorten waiting times with our wide supply network and critical part stock.

Expert Engineering Team

We work with OEM-trained, certified field engineers on MRI and CT systems.

24/7 Emergency Support

We provide remote and on-site support outside working hours for critical failures.

Supported Devices

Systems and Models We Support

Broad model coverage for MRI, CT, workstation and X-Ray systems.

MRI Systems

MRI Systems

Service, maintenance and coil repair for magnetic resonance systems at all field strengths.

  • GE Signa Profile 0.2T
  • GE Signa Ovation 0.35T
  • GE Signa HDxt 1.5T
  • GE Signa Explorer 1.5T
  • GE Optima MR360 1.5T
  • GE Optima MR450w 1.5T
+2 Supported Models
CT Systems

CT Systems

Tube, detector and gantry service for computed tomography devices.

  • GE HiSpeed Serisi
  • GE BrightSpeed Serisi
  • GE LightSpeed VCT
  • GE Optima CT520 / CT540
  • GE Optima CT660
  • GE Discovery CT750 HD
+1 Supported Models
Workstations

Workstations

Support for image processing workstations and advanced application software.

  • GE Advantage Workstation AW 4.x
  • GE AW Server
  • GE Centricity PACS İstasyonları
X-Ray & Other Systems

X-Ray & Other Systems

Technical service for X-Ray, mammography and C-arm systems.

  • GE Definium Serisi
  • GE OEC C-Arm Serisi
  • GE Senographe Serisi

Please contact us for models and brands not listed here.

Knowledge Base

Frequently Asked Questions

We compiled the questions most frequently asked to our technical team along with our field experience.

Medical imaging devices operate constantly under high voltage, high magnetic fields and mechanical load. Preventive maintenance allows early detection of wear, leaks and calibration drifts before they turn into failures.According to our field data, unplanned downtime is reduced by up to 60% on regularly maintained devices, and the lifetime of high-cost components such as tubes and gradients is significantly extended…

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The generally accepted approach is at least 2 (preferably 4) periodic maintenance visits per year for MRI systems. However, daily patient volume, device age and environmental conditions affect this frequency.Helium level and cooling system: monthly remote monitoringChiller and water circuit: every 3 monthsComprehensive maintenance and quality tests: every 6 monthsCoil and accessory inspection: every 6 months

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The X-ray tube is the highest-cost consumable component of a CT device. The main factors affecting tube life are cooling performance, heating-cooling cycles and protocol selection.Never skip tube warm-up proceduresRegularly check cooling unit filters and airflowKeep room temperature within the manufacturer range (usually 18-24°C)Avoid unnecessarily high mAs protocols, apply dose optimization

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Image quality degradation is often caused by environmental or accessory issues rather than a device failure. Check the following in order of priority:The coil used and its cable connections (most common cause)Patient positioning and sequence parametersRF cage door gaskets and cabin integrity (RF leakage)New electronic devices brought into the room (interference source)SNR and shim warnings in system logsIf these che…

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A second-hand device is a serious investment advantage when chosen correctly; when chosen wrongly it can generate repair costs exceeding the device price.Tube / gradient counters: the most critical data showing remaining lifeSoftware version and licenses: transferability of application licensesSpare part availability: manufacturer support status (end-of-support)Test in working condition before deinstallation: must b…

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We respond to remote support requests within an average of 1 hour. On-site intervention, depending on the maintenance contract scope and location, takes place within 24 hours in Istanbul and surrounding provinces and within 48 hours in other regions.Institutions with an SLA contract receive priority intervention and critical part stock guarantee.

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Contact

Let's Work Together

Send us your maintenance, repair or installation request; our technical team will get back to you the same day.

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